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Adélie Cuvillier

  • Excellent teamwork and problem-solving skills
  • Reliable, Detail oriented, Target driven
  • Creative, Resilient and Resourceful

Professional Status

Employed
Available

Contact

About Me

Passionate hotelier with 5 years+ experience in Services and Hospitality. Aiming at delivering bespoke experiences.

Experience

Meetings and Events Executive

The Bloomsbury Hotel
Since July 2018
Responsibilities completed
  • Reactive events and groups sales
  • Handling events and rooms enquiries via phone, email, RFPs by sending proposals and contracts
  • Preparing and communicating function sheets
  • Booking and organising meetings and conferences, residential, corporate and private parties from 10 to 250 guests
  • Invoicing, follow up and building relationship with clients
  • Conducting Site visits

Sales and Marketing Coordinator

Bulgari Hotel, London
Since May 2017
Responsibilities completed
  • Support all elements of Sales and Marketing administration
  • Convert sales leads, Organize site visits, Famtrips, RFPs, proposals and contracts
  • Market research and reporting for the sales, events and marketing team
  • On and Offline Marketing for rooms and F&B, Coordinate marketing campaign, content creation and Social media planning (Alain Ducasse Rivea restaurant instagram, Bulgari Hotel London Facebook, Weibo, G+)
  • Reactive Group sales (upselling, building blocks and stay arrangements)
  • Restructuring and content creation of Bulgari online gift voucher page
  • Organization of Video/Photoshoots and internal PR events
  • In charge of Requisitions, Rotas, Invoices
  • Diary management and organisation of internal and external meetings

Assistant Head Concierge acting Head Concierge

St Régis Bora Bora
August 2012 to January 2017
Responsibilities completed
  • Manage the concierge team daily operations, in charge of 5 concierges
  • Generate Sales Revenue, upselling and promoting activities&F&B offers
  • Events organization: traditional weddings, private diners, BEOs, Groups itineraries, negotiated group rates
  • On and Offline Event marketing
  • Develop activities portfolio by creating service agreements and expanding a quality offer
  • Billing and invoicing
  • Anticipate and Coordinate all guests requests effectively and in a timely manner
  • Guests complain management
  • Recruiting and training Concierges & intern with Elaboration of procedures
  • Developped Leadership and people management skills, negotiation and organizational skills
  • 1 month F&B trainee /5 months concierge trainee/18 months concierge

SEO(search engine optimization)-Online Marketing

Zalando
January 2011 to June 2011
Responsibilities completed
  • Website Optimization and Data analysis with Google Analytics, Google Adwords and Sistrix
  • Writing/Editing and translation of website content, including brand's descriptions, help page restructuring and content improvement
  • Social media Management and Blog editing for SEO
  • Press Release for SEO indexation and Link Building
  • Creation of landing pages with thematic selection of products
  • Became tech savvy, developped web curiosity and social media marketing skills
Company Description

Zalando.fr
Boutique en ligne
Chaussures et mode

Front desk agent , Receptionist, Hostess

La Créole Beach & Spa Hotel 4*, Parly 2, ISS Services, Estech design
July 2008 to August 2008
Responsibilities completed

Server Banquet

Trianon Palace Versailles, Berkeley Scott agency and Esprit group in London
2007 to 2012
Responsibilities completed

Receptionnist

ESTECH design
March 2008 to July 2008
Responsibilities completed
Company Description

Estech Design, design and prototype, specialized in car industry

Company website

http://www.estech-design.com/#/home

Sales representative

Harrods
November 2007 to February 2008
Responsibilities completed
Company website

http://www.harrods.com/

Journalist

Mitteldeutsche Zeitung and Berlin Poche magazine
2007 to 2011
Responsibilities completed
  • Developped writing and time management skills, critical thinking, interviewing and research skills (music&cinema columns)
Company Description

Mitteldeutsche Zeitung
Journal régional
www.mz-web.de/

haha! Alles Halle
Magazine local
http://www.aha-alleshalle.de/

Librarian

Médiathèque Le Phare
September 2008 to July 2009
Responsibilities completed
  • Readers' welcome
  • Giving book recommendations
  • Books archiving

Customer service representative

Charlestown Agency- Birdies Agency
April 2006 to September 2010
Responsibilities completed
  • Punctual mission, special event management (Stade de France, sampling)
  • Receptionist at Parly 2 shopping mall and Real estate CPH
Company Description

Charlestown-ISS
http://www.charlestown-iss.com/

Birdies
http://www.hotesses-birdies.com/