Votre navigateur est obsolète !

Pour une expériencenet et une sécurité optimale, mettez à jour votre navigateur. Mettre à jour maintenant

×

Adélie Cuvillier

Situation professionnelle

En poste
En recherche active

Contact

Présentation

Passionate hotelier with 5 years+ experience in Services and Hospitality. Aiming at delivering bespoke experiences.

Expériences

Meetings and Events Executive

The Bloomsbury Hotel
Depuis juillet 2018
Missions effectuées
  • Reactive events and groups sales
  • Handling events and rooms enquiries via phone, email, RFPs by sending proposals and contracts
  • Booking and organising meetings, conferences, residential, corporate and private parties
  • Preparing and communicating function sheets. Attending pre and post meetings
  • Invoicing, follow up and building relationship with clients
  • Conducting Site visits
  • 7 rooms; 1000sqm, max 320 delegates

Sales and Marketing Coordinator

Bulgari Hotel, London
Depuis mai 2017
Missions effectuées
  • Support all elements of Sales and Marketing administration
  • Convert sales leads, Organize site visits, Famtrips, RFPs, proposals and contracts
  • Market research and reporting for the sales, events and marketing team
  • On and Offline Marketing for rooms and F&B, Coordinate marketing campaign, content creation and Social media planning (Alain Ducasse Rivea restaurant instagram, Bulgari Hotel London Facebook, Weibo, G+)
  • Reactive Group sales (upselling, building blocks and stay arrangements)
  • Restructuring and content creation of Bulgari online gift voucher page
  • Organization of Video/Photoshoots and internal PR events
  • In charge of Requisitions, Rotas, Invoices
  • Diary management and organisation of internal and external meetings

Assistant Head Concierge acting Head Concierge

St Régis Bora Bora
Août 2012 à janvier 2017
Missions effectuées
  • Manage the concierge team daily operations, in charge of 5 concierges
  • Generate Sales Revenue, upselling and promoting activities&F&B offers
  • Events organization: traditional weddings, private diners, BEOs, Groups itineraries, negotiated group rates
  • On and Offline Event marketing
  • Develop activities portfolio by creating service agreements and expanding a quality offer
  • Billing and invoicing
  • Anticipate and Coordinate all guests requests effectively and in a timely manner
  • Guests complain management
  • Recruiting and training Concierges & intern with Elaboration of procedures
  • Developped Leadership and people management skills, negotiation and organizational skills
  • 1 month F&B trainee /5 months concierge trainee/18 months concierge

SEO(search engine optimization)-Online Marketing

Zalando
Janvier 2011 à juin 2011
Missions effectuées
  • Website Optimization and Data analysis with Google Analytics, Google Adwords and Sistrix
  • Writing/Editing and translation of website content, including brand's descriptions, help page restructuring and content improvement
  • Social media Management and Blog editing for SEO
  • Press Release for SEO indexation and Link Building
  • Creation of landing pages with thematic selection of products
  • Became tech savvy, developped web curiosity and social media marketing skills
Description de l'entreprise

Zalando.fr
Boutique en ligne
Chaussures et mode

Front desk agent , Receptionist, Hostess

La Créole Beach & Spa Hotel 4*, Parly 2, ISS Services, Estech design
Juillet 2008 à août 2008

Server Banquet

Trianon Palace Versailles, Berkeley Scott agency and Esprit group in London
2007 à 2012

Receptionnist

ESTECH design
Mars 2008 à juillet 2008
Description de l'entreprise

Estech Design, design and prototype, specialized in car industry

Site web de l'entreprise

http://www.estech-design.com/#/home

Sales representative

Harrods
Novembre 2007 à février 2008
Site web de l'entreprise

http://www.harrods.com/

Journalist

Mitteldeutsche Zeitung and Berlin Poche magazine
2007 à 2011
Missions effectuées
  • Developped writing and time management skills, critical thinking, interviewing and research skills (music&cinema columns)
Description de l'entreprise

Mitteldeutsche Zeitung
Journal régional
www.mz-web.de/

haha! Alles Halle
Magazine local
http://www.aha-alleshalle.de/

Librarian

Médiathèque Le Phare
Septembre 2008 à juillet 2009
Missions effectuées
  • Readers' welcome
  • Giving book recommendations
  • Books archiving

Customer service representative

Charlestown Agency- Birdies Agency
Avril 2006 à septembre 2010
Missions effectuées
  • Punctual mission, special event management (Stade de France, sampling)
  • Receptionist at Parly 2 shopping mall and Real estate CPH
Description de l'entreprise

Charlestown-ISS
http://www.charlestown-iss.com/

Birdies
http://www.hotesses-birdies.com/