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Adélie Cuvillier

Event Planner

Excellent teamwork and problem-solving skills
Resilient, detail-oriented and target driven
Adélie Cuvillier
33 years old
Driver's License
France
Professional Status
Employed
Available
About Me
Passionate hotelier with 7 years experience in Services and Hospitality. Aiming at delivering bespoke experiences.
Available from October 2019
  • Reactive banquet and group sales
  • Preparing and communicating on function sheets and residential bookings. Attending pre and post meetings.
  • Coordinating residential, corporate, social events and weddings
  • Building relationship with clients to repeat business, conducting sites, invoicing and follow up
  • 16 rooms, 1,696m2 dedicated Conference center, max 600 delegates, 397 bedrooms and suites
  • Reactive events and groups sales
  • Handling events and rooms enquiries via phone, email, RFPs by sending proposals and contracts
  • Booking and organising meetings, conferences, residential, corporate and private parties
  • Preparing and communicating function sheets. Attending pre and post meetings
  • Invoicing, follow up and building relationship with clients
  • Conducting Site visits
  • 7 rooms; 1000sqm, max 320 delegates, 153 bedrooms and suites
  • Support all elements of Sales and Marketing administration
  • Convert sales leads, Organize site visits, Famtrips, RFPs, proposals and contracts
  • Market research and reporting for the sales, events and marketing team
  • On and Offline Marketing for rooms and F&B, Coordinate marketing campaign, content creation and Social media planning (Alain Ducasse Rivea restaurant instagram, Bulgari Hotel London Facebook, Weibo, G+)
  • Reactive Group sales (upselling, building blocks and stay arrangements)
  • Restructuring and content creation of Bulgari online gift voucher page
  • Organization of Video/Photoshoots and internal PR events
  • In charge of Requisitions, Rotas, Invoices
  • Diary management and organisation of internal and external meetings
  • Manage the concierge team daily operations, in charge of 5 concierges
  • Generate Sales Revenue, upselling and promoting activities&F&B offers
  • Events organization: traditional weddings, private diners, BEOs, Groups itineraries, negotiated group rates
  • On and Offline Event marketing
  • Develop activities portfolio by creating service agreements and expanding a quality offer
  • Billing and invoicing
  • Anticipate and Coordinate all guests requests effectively and in a timely manner
  • Guests complain management
  • Recruiting and training Concierges & intern with Elaboration of procedures
  • Developped Leadership and people management skills, negotiation and organizational skills
  • 1 month F&B trainee /5 months concierge trainee/18 months concierge