Adélie Cuvillier

  • Excellent teamwork, problem-solving skills, well organized
  • Reliable, Detail oriented, Result driven
  • Creative, Adaptable and Positive attitude

Professional Status

Employed
Available

Contact

About Me

Passionate by People. Living for adventures. Seeking for challenges. Interested in everything. Travel by curiosity. Determined to succeed.

Experience

Assistant Head Concierge

St Régis Bora Bora
August 2012 to January 2017
Responsibilities completed
  • Managing the concierge team daily operations
  • Monitoring Sales Revenue and Promotion of activities and F&B offers
  • Developping activities portfolio by creating service agreements-expanding a quality offer
  • Anticipating and Coordinating all guests requests effectively and in a timely manner - Guests complain management
  • Organizing Events communication and Groups itineraries, negociating group rates, traditionnal weddings
  • Recruiting and training Concierges & intern - Elaboration of procedures
  • Developping Leadership and people management skills, negotiation and organizational skills