Adélie Cuvillier

  • Excellent teamwork, problem-solving skills
  • Reliable, Detail oriented, Result driven
  • Creative, Adaptable and Resourceful

Professional Status

Employed
Available

Contact

About Me

Passionate by People. Living for adventures. Seeking for challenges. Interested in everything. Travel by curiosity. Determined to succeed.

Experience

Assistant Head Concierge acting Head Concierge

St Régis Bora Bora
August 2012 to January 2017
Responsibilities completed
  • Manage the concierge team daily operations, in charge of 5 concierges
  • Generate Sales Revenue, upselling and promoting activities&F&B offers
  • Organization of Events: traditionnal weddings, private dinings, BEOs, Groups itineraries, negociated group rates
  • On and Offline Event marketing
  • Develop activities portfolio by creating service agreements and expanding a quality offer
  • Anticipate and Coordinate all guests requests effectively and in a timely manner
  • Guests complain management
  • Recruiting and training Concierges & intern with Elaboration of procedures
  • Developped Leadership and people management skills, negotiation and organizational skills